In a world where we’re all rushing—through errands, work, drive-thrus, and digital distractions—it’s easy to miss the small, powerful moments that make life feel a little more human. But sometimes, those moments find you, when you least expect them. That’s what happened the morning we met Mr. Jewell.
We had stopped at McDonald’s for a quick breakfast—something fast before a busy day. At the last second, instead of eating in the car, we chose to go inside. It wasn’t a big decision, but it ended up being the one we remembered most from the day.
As we waited at the counter, an older gentleman in uniform approached us—not to take our order or sweep a tray, but simply to shake our hands.
“How are you doing today?” he asked with a warm smile, his eyes bright and sincere. He greeted each of us with genuine interest, not as customers, but as people.
That was our first interaction with Mr. Jewell.
He didn’t stop there. As we moved to get drinks, he followed with more smiles and conversation—handing out straws and lids like they were gifts. No rush, no hurry. Just kindness.
We sat and ate, and I kept my eyes on him—not out of curiosity, but admiration.
Mr. Jewell greeted everyone. He moved through the dining area like sunshine in motion—shaking hands, chatting with families, offering encouragement to teenagers, and calling older guests by name. I watched tired faces brighten. Strangers laugh. Parents relax. He wasn’t just doing a job. He was changing the atmosphere.
It hit me as I watched him: this man is doing what most of us forget how to do. He’s making people feel seen.
In a fast-paced, often disconnected world, Mr. Jewell has turned a fast-food counter into a moment of human connection.
And what’s more, he does it with joy. Not out of obligation, not for recognition—but because it clearly brings him happiness to lift someone else’s day.
I don’t know Mr. Jewell’s full story. I don’t know how long he’s been working, or what led him to this job. But I do know this: he is a rare kind of soul. The kind who leaves people better than he found them. The kind who proves that true service comes from the heart. The kind who reminds us that kindness doesn’t cost anything, but it means everything.
In today’s world—where so many headlines focus on what’s broken—it’s people like Mr. Jewell who quietly remind us what’s still beautiful.
So here’s to him.
Not just the nicest employee I’ve ever met in a fast-food restaurant—but one of the kindest people I’ve encountered, anywhere.
He may never know just how many lives he’s touched. But I’m honored mine is one of them.
